Privacy Policy

Last Updated: March 25, 2026

1. Introduction

Bink Digital Solutions, LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (including Wakely) and our website available at https://www.binkdigitalsolutions.org (the "Site"), collectively the "Service."

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. If you have questions or concerns, please contact us at help@binkdigitalsolutions.com.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide, including:

• Account Information: When creating an account, we collect your name, email address, and password.
• Contact Information: When you contact us via support forms or email, we collect your email address and any information in your message.
• Profile Information: Any details you choose to add to your profile or account settings.
• Payment Information: If the App includes in-app purchases, payment is processed by Apple's App Store and subject to their privacy practices.
• Health Data: When necessary, with your consent or as otherwise permitted by applicable law, we process health data.

2.2 Device and Usage Information

When you use our App, we may automatically collect:

• Device Information: Device model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with the App, including features used, actions taken, and time spent in the App.
• Crash Reports: Technical information about app crashes or errors to help us improve stability.
• Location Information: If permissions are granted, we may collect approximate location data.
• Analytics: Information collected through analytics tools to understand how users interact with our Service.
• Log Data: Server logs including IP addresses, browser type, pages visited, and timestamps.

2.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to understand your use of the Service and to remember your preferences. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, maintaining, and improving the App and Service
• Creating and managing your account
• Personalizing your experience
• Communicating with you about updates, support, and important notices
• Responding to your inquiries and customer support requests
• Analyzing usage patterns and improving our Service
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

4. Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating the App and Services. These providers are contractually obligated to use your information only as necessary to provide services to us. Common third-party services may include:

• Analytics Providers: To understand how users interact with the App
• Hosting Providers: To host our website and services
• Payment Processors: To process transactions (Apple App Store handles in-app purchases)
• Error Reporting: To track and fix crashes and errors
• Email Services: To send transactional and marketing emails
• AI Service Providers: Such as OpenAI, for features powered by artificial intelligence

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Account information is retained while your account is active. Usage and analytics data is typically retained for 12-24 months unless a longer retention period is required by law.

If you request account deletion, we will delete your personal information within 30 days, subject to legal retention obligations.

6. Children's Privacy

Our App is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take immediate steps to delete such information and terminate the child's account.

If you believe a child has provided us with personal information, please contact us immediately at help@binkdigitalsolutions.com.

7. Account Deletion and Data Rights

You have the right to request deletion of your account and associated personal data. To request account deletion, please contact us at help@binkdigitalsolutions.com with the subject line "Account Deletion Request."

Upon receiving your request, we will delete your account and personal information within 30 days. Please note that some information may be retained if required by law or for legitimate business purposes (e.g., fraud prevention).

Your Privacy Rights

Depending on your jurisdiction, you may have rights under applicable privacy laws, including:

• GDPR (EU/EEA): Right of access, rectification, erasure, and data portability
• CCPA (California): Right to know, delete, opt-out of sale, and non-discrimination
• COPPA (US): For users under 13, verifiable parental consent is required
• PIPEDA (Canada): Right of access and correction
• Other Jurisdictions: You may have similar rights under your local privacy laws

8. Security

We implement reasonable technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized use of your account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated Privacy Policy on the App and updating the "Last Updated" date. Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: